Thank you for purchasing kitchenware from David Escudero Mani. We primarily sell kitchen trash cans, baking pans, and related kitchen products, and are committed to providing our customers with a worry-free shopping experience.

Due to continuous losses, we have decided to conduct a clearance sale. All items are currently being sold at discounted prices in limited quantities, while supplies last. During this clearance sale, we maintain our comprehensive return and after-sales service.

I. Order and Logistics Information

Order Processing Time: Same day

Shipping Time: Approximately 2 business days

Actual shipping time may be slightly delayed due to holidays or regional delivery conditions.

II. Return Period

Customers can apply for a return within 30 days of receiving the goods.

III. Return Policy for Opened Goods

To protect consumer rights, even if the goods have been opened, returns are still possible under the following circumstances:

Product quality issues

Product damage

Received incorrect goods

Product clearly does not match the order description

Please provide the order number and photos of the product when applying for a return so that customer service can process it as soon as possible.

IV. Refund Arrival Time

After the return is approved, the refund will usually be returned to your original payment account within 3 business days.

V. Return Process
Contact customer service to submit a return request
Provide order number and a description of the problem
Customer service will confirm and provide a return address
User ships the goods back
Warehouse will inspect and process the refund.
VI. Return Address Contact

Address: Avenida Frankfurt 12, Nuevo Baztán, M, 28514
Email: david.escudero@solacespice.shop

Phone: 657223402

Business Hours: Monday to Friday 9:00 AM – 6:00 PM (Local time, excluding public holidays)

VII. Special Notes

Due to the current clearance sale at a loss, some items have limited stock and may not be restocked after they are sold out. We will still strive to provide every customer with complete after-sales support and service guarantees.